Cancellation Policies

Antelope Point Marina Cancellation Policies

Antelope Point Marina Houseboat Policies

An Antelope Point Marina (APM) rental reservation is confirmed only after receipt of an initial deposit for the reservation equal to the first full day of rental. APM requires that a credit card be placed on file with APM to secure the deposit for the rental reservation. The customer’s credit card will be charged for any cancellation fees, or late payment fees in the event a rental payment is not received, according to the Cancellation Policies outlined below. Failure to pay deposits/payments by their due date will result in the loss of your rental reservation and, in the case of final payment not being paid on time, will subject your reservation to any applicable cancellation (as outlined in Cancellation Policies below):

Houseboat Payment Policy: A deposit equal to the first full day rental price is required to make a reservation (this payment goes towards the total reservation price). Houseboat rental reservations must be fully prepaid for no less than 90 days prior to the trip’s departure. Houseboat rental fees not paid in full will be cancelled on the 89th day and a cancellation fee of $500 will be applied.
Houseboat Cancellation Policy: If a Customer requests cancellation of a rental a $500 cancellation fee per houseboat will be applied to the customer’s credit card on file with APM. All customer cancellation requests must be received by APM from the customer at least 90 days prior to the start date of the rental. Additional cancellation fees will apply as outlined below for any cancellation received after the 90-day mark.
Cancellation 90 days or more from departure day = $500 cancellation fee per houseboat.
71-89 days prior to departure day = loss of deposit.
0-70 days prior to departure = loss of full prepayment.
Refund on Rebooking: If APM is able to rebook the houseboat for the same rental dates and under terms and conditions at least as favorable to the Company as those set forth the Customer’s rental agreement, APM will charge a $500 cancellation fee and refund any remaining deposit or collected rent prepayments less the cancellation fee to the customer.
Important: Full payment is due at least 90 days prior to departure date. If full rental payment is not received at least 90 days prior to departure date, your reservation will be considered cancelled, and your entire payment will be forfeited. APM strongly advises all Customers to obtain Trip Cancellation Insurance to cover the possibility of an event requiring a customer to cancel a reservation less than 90 days prior to departure.
Late Request Rentals: Reservations made less than 90 days prior to departure date for the reservation must be paid in full within 48 hours of making your reservation. Any cancellations of reservations that are made less than 70 days prior to departure date will be forfeit unless APM is able to rebook the houseboat on the same rental dates and under terms and conditions at least as favorable to the Company as those set forth in the Customer’s rental agreement. Under such a rebooking, APM will charge a $500 cancellation fee and refund any remaining prepaid rental fees less the cancellation fee to the customer. If APM is not able to rebook the houseboat for the rental dates, the entire prepaid rental fee will be forfeit.

NO POLICY EXCEPTIONS: Due to the limited quantity of available craft and the advanced nature of houseboat reservations, it is important to note that there are no exceptions to the cancellation policy for any reasons, including personal emergencies. For this reason, APM strongly recommends that all customers obtain Trip Cancellation Insurance for boat rental reservations.

Trip Cancellation Protection

Plans change. Emergencies happen. Trip Cancellation Protection is a valuable option for groups that make last minute changes to their reservations. This option protects your vacation investment in case of the need for cancellation of your rental.

When you purchase this protection, your houseboat rental payment becomes refundable minus the Trip Cancellation Protection fee and the 500.00 cancellation fee per houseboat.
Trip Cancellation may only be purchased 90 days prior to the start of your trip no more than 7 days from when your reservation was made.
Trip Cancellation Protection is not available inside of 90 days from arrival at the marina and cannot be cancelled or transferred once purchased. If your reservation dates change, and Tip Cancellation Protection has been purchased, this protection cannot be applied to the new reservation within 90 days of your trip.
For more information please contact us: (928) 645-5900

Antelope Point Marina Small Watercraft Policies

A reservation is confirmed only after receipt of all requested deposits by the due dates shown on invoice. Failure to pay deposits/payments by their due date will result in the loss of your reservation and, in the case of final payment not being paid on time, will subject your reservation to any applicable cancellation fees (as outlined in Cancellation Policies below)

Small Watercraft Policies: If you must cancel your small watercraft reservation (PWC, Pontoons, Deck Boats, etc.) You must notify us at least 3 days prior (72 hours) to your departure date to avoid a cancellation penalty. Any cancellation received within 3 days (72 hours) of your departure date will result in the loss of your deposit or 1-day rental plus taxes. Your small watercraft reservation will be cancelled if you do not pay the balance due on your reservation by the due date. Cancellation for non-payment will result in the loss of your deposit. Note: The full balance of your small watercraft rental is due 21 days prior to your departure date.